The hotel is in the walled Old Quarter of the city of Hondarribia (Fuenterrabía), in the Basque Country, Spain .

Hondarribia is easy to reach from the airports of San Sebastián-Hondarribia (2 km away), Biarritz (20 km), Bilbao (80 km) and Vitoria (100 km), from the International Railway Station at Irún (3 km), Hendaye railway station in France (3 km), the A8 motorway and the N1 trunk road.